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Information Technology

Our Information Technology team supports the department’s mission by maintaining reliable technical infrastructure. If you have an immediate IT issue, please contact the appropriate helpdesk—UPMC or Pitt—based on your role and device.

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For UPMC Users

412-647-HELP (4357)

Access Helpdesk

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For Pitt Users

412-624-HELP (4357)

Access Helpdesk

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Microsoft Teams

Effective July 1, 2026, our department's intranet and internal communication channels reside on Microsoft Teams. UPMC network users can use Teams from anywhere, on any device.

Please note: UPMC uses two-step verification every time you access applications from outside the UPMC network or from a non-UPMC device.

If you have any issues or questions about accessing Teams, please contact the UPMC IT Helpdesk.